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Driving Greater Customer Insights: A Webinar Using Text Analytics To Increase Engagement

July 2015
36 Minutes

Text analytics enables organizations to make sense of huge volumes of textual data very quickly and cost effectively. Text Analytics uses a variety...     

Your Salespeople Say Customers Are Happy? A Webinar Featuring 5 Ways To Check B2B Customer Feedback

June 2015
40 Minutes

Good salespeople have close connections to your business customers. But, if their customer relationships are so great, then why is your revenue not...     

Avoiding the Pitfalls of Customer Experience Management: A Webinar About Maximizing Your EFM Investment

June 2015
27 minutes

Listen to this recently recorded webinar for best practices in choosing, implementing and maximizing the value of Enterprise Customer Experience...     

Consumers and Mobile Payments – A Webinar About Global Segmentation

May 2015
29 Minutes

The world is becoming ever more mobile and this is having a major impact on the financial services industry. Over the last few years Ipsos has been...