National Health Leadership Conference Report

Monday, June 06, 2016

Toronto, ON - Healthcare is the most top-of-mind concern for Canadians (along with unemployment, each at 4 in 10) and while perceptions of the country’s healthcare system have improved from last year (80%, +5), many Canadians have concerns. Majorities worry about:

  • The risk of infection at hospitals/healthcare facilities (70%)
  • Falling through the cracks (68%)
  • That the system is falling behind other countries (64%)

Indeed, many (43%, +3) have friends/family who have looked into healthcare services outside of their province.

Those most concerned are those with the most first-hand experience.

  • Informal caregivers (Canadians caring for an adult loved one) and Canadians suffering from a chronic condition are most likely to be worried on all counts.
  • Correspondingly, women are more concerned than men and likelihood to worry increases with age.

Regionally, it’s residents of Quebec who worry most.

For full results of this study, please download the report and detailed tables on the right side of the page.

HealthCareCAN/NHLC commissioned Ipsos to conduct survey research among the Canadian public on a variety of issues confronting the health care system today. The research was conducted in support of the National Health Leadership Conference, and specifically to test public opinion with respect to the resolutions at issue during the Great Canadian Healthcare Debate. The results were obtained through the Ipsos eNation online Omnibus survey of Canadian adults. Questions were fielded between May 18 and 23, 2016 among a sample of n=1,004 Canadian adults. The sample is balanced and weighted on region, age, gender, and education to represent the Canadian population according to the most recent Census data. The confidence interval; for a sample of this size is +/-3.1%.

For more information on this news release, please contact:

Jennifer McLeod Macey
Vice President, Health Research Institute
Ipsos Public Affairs
(416) 324-2108

Mike Colledge
President, Canada
Ipsos Public Affairs
(613) 688-8971

About Ipsos in Canada

Ipsos is Canada’s market intelligence leader, the country’s leading provider of public opinion research, and research partner for loyalty and forecasting and modelling insights. With operations in eight cities, Ipsos employs more than 600 research professionals and support staff in Canada. The company has the biggest network of telephone call centres in the country, as well as the largest pre-recruited household and online panels. Ipsos’ marketing research and public affairs practices offer the premier suite of research vehicles in Canada, all of which provide clients with actionable and relevant information. Staffed with seasoned research consultants with extensive industry-specific backgrounds, Ipsos offers syndicated information or custom solutions across key sectors of the Canadian economy, including consumer packaged goods, financial services, automotive, retail, and technology & telecommunications. Ipsos in Canada is an Ipsos company, a leading global survey-based market research group.

To learn more, please visit

About Ipsos

Ipsos is an independent market research company controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a worldwide research group with a strong presence in all key markets. Ipsos ranks third in the global research industry.

With offices in 86 countries, Ipsos delivers insightful expertise across six research specializations: advertising, customer loyalty, marketing, media, public affairs research, and survey management.

Ipsos researchers assess market potential and interpret market trends. They develop and build brands. They help clients build long-term relationships with their customers. They test advertising and study audience responses to various media and they measure public opinion around the globe.

Ipsos has been listed on the Paris Stock Exchange since 1999 and generated global revenues of €1,669.5 ($2,218.4 million) in 2014.

Visit to learn more about Ipsos’ offerings and capabilities.

National Health Leadership Conference Report


Mike Colledge
President / Président, Canada
Ipsos Public Affairs
+1 613 688 8971
Jennifer McLeod Macey
Vice President, Health Research Institute
Ipsos Public Affairs
+1 416 324 2108